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What Do You Need Help With?

Frequently Asked Questions

Credit reports, credit scores, fraud protection, and what it all means
2017 cybersecurity incident

Customer Care for your Equifax product

General Questions
I'm an existing TrustedID® Premier customer and I need help
I need help signing up for or using Lock & Alert™
I need help using or cancelling any other Equifax product

Customer Care for your Equifax credit report

To place, lift, or remove a security freeze from your credit report
To place a fraud alert on your credit report
To request a copy of your credit report
To dispute information on your credit report
To opt out of mailing lists